How to Clean a Thermal Printer|Video
1. Turn power "Off" on printer, unplug the AC cable & remove paper from printer.
2. Remove cleaning card from pouch and insert into paper path leaving approximately 1/3 of the card sticking out of the front of the printer.
3. Close printer cover. Hold printer down securely with one hand. Using other hand, manually pull cleaning card until entire card has been pulled free.