Cleaning for the Finance Industry

Cleaning for the Financial Industry

The Financial Industry which encompasses a broad range of organizations including credit unions, commercial banks, financial services and credit card companies, utilizes a wide array of devices that allow these institutions to operate effectively. Our financial industry collection  gives you the technical cleaning products designed for check scanners, currency counters, POS and ATMs, security access card readers, sensitive screens, and other devices to ensure operational efficiency and reduce downtime and maintenance costs. This helps keep your customers loyal and happy!

Best Practices

Cleaning specialized financial devices on a regularly scheduled maintenance routine aids in operational efficiency, reduced service calls and longevity of the equipment. Based on the manufacturers recommenda-tions and customer feedback, we encourage the following best practices for optimal results:

Check Scanners: Every 2000 Scans or at least 1—2 per month

FIC : 1 x per day or every other day

Dust, ink and debris can cloud the optical lens causing bad scans. This can make an auto-mated system into a manual entry system increasing pro-cessing time, cost of operation and customer dissatisfaction.

Dirty Device Symptoms

  • Poor print/image quality
  • Misreads
  • Failure to read
  

Card Readers/ATMs: Every 1000 swipes or at least 1—2 X per month

Clean more frequently after high use like weekends.

Cleaning should be done more frequently, when devices are located in areas that are exposed to weather conditions, especial-ly during seasons that are prone to an abundance of rain, dust, salt and sand.

Dirty Device Symptoms

  • Card rejection
  • Reader error
  • Repeated swipes
    

Currency Counters: 1 x per week

Money is exceptionally dirty and can cause device misreads, counting inaccuracy and opera-tional failure if not cleaned properly or regularly. Failure to clean currency counters fre-quently can cause bill slippage, unbalanced ledgers and tally shortages.

Dirty Device Symptoms

  • Bill rejection
  • Batch back-ups
  • Inaccurate totals
    

Screens and Monitors: As Needed

Screens, especially touch or sensitive screens, should be checked daily for fingerprint and grime build up. Not only are dirty screens the cause for slow or inaccurate transac-tions, but they can also cause customer perception to be that of a poorly run branch or facility.

Dirty Device Symptoms

  • Visible dirt and smears
  • Failure to read
  • Dust build up